What is your return policy? What about for a custom order? How do I return a product?

Money back guarantee on all standard product lines. If there are any defects or damages to your order, please contact [email protected].

For custom orders, please contact us and we’ll do our best to find an effective solution for your concerns. Each piece of wood behaves differently during the creation process. None of our models will look exactly as they do in the picture online—and that’s exactly as we hope it will be. As artists and creators, this uniqueness is what makes our models special.